SAP announced the launch of its “360-Degree Customer View” microsite at www.360customerview.com. Serving as a one-stop information source, the microsite offers cutting-edge material to help companies deliver an outstanding customer experience that goes beyond traditional customer relationship management (CRM)-focused sales, service and marketing.
Read more about on how companies can maximize the effectiveness of every customer interaction and drive efficiency across sales, marketing, service, finance, supply chain, logistics, manufacturing and human resources, equipping employees with the insight needed to provide a true 360-degree customer experience.
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